FAQs

Shopping Information

Do you deliver all over Sri Lanka?

Yes! We offer fast islandwide delivery across Sri Lanka, with orders typically arriving within 2–3 working days.

How long will it take to receive my order?

Your order will usually be processed and shipped within 2 to 3 working days after confirmation. Delivery times may vary slightly depending on your location.

How can I place an order?

You can place an order directly through our website at www.zigmakids.com. Just browse, add items to your cart, and proceed to checkout.

Do I receive an invoice for my order?

You can place an order directly through our website at www.zigmakids.com. Just browse, add items to your cart, and proceed to checkout.

Can I cancel or change my order after placing it?

Yes, you can cancel or modify your order within a few hours of placing it by contacting us via WhatsApp at +94 767978547.

Payment Infomation

What payment methods do you accept

We accept multiple secure payment options:

  • Cash on Delivery (COD)

  • Bank Transfers

  • Debit & Credit Cards

  • EazyCash / Mobile Payments

  • Easy Payment Plans (for selected bank cards)

Is Cash on Delivery available everywhere in Sri Lanka?

Yes, Cash on Delivery is available islandwide for your convenience.

How do I pay using bank transfer?

At checkout, select Bank Transfer and you’ll receive our bank account details. Once payment is made, send us the slip or screenshot via WhatsApp or email for confirmation.

Can I change or cancel my order?

Are online card payments secure?

Can I use a mobile wallet like EazyCash?

Yes, we accept payments via EazyCash. Just select the option at checkout or contact us for instructions.

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